6 min read
When we discuss improving healthcare and improving the patient experience, we often focus on treatments, emerging research, and ensuring quality interactions between patient and provider/staff. Evaluating healthcare workflows for efficiency and...
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6 min read
Artificial Intelligence (AI) is no longer just a buzzword in the technological landscape; it has become a pivotal force in...
6 min read
Myths exist for a reason and they often have remarkable staying power. Often, they’re designed to explain the ordinary and build...
6 min read
Numbers by themselves aren’t all that exciting. But, when they tell a story, they can get a whole lot more interesting. And, when...
4 min read
In 2003, more bills were paid via check than any other payment method. By 2012, that number plummeted, eclipsed by payment cards...
5 min read
“That’s how we’ve always done it” is called the most dangerous phrase in business for a reason. For many businesses, even...
4 min read
It seems almost yearly now that a major cyber attack on various parts of the healthcare industry serves as a wake up call to...
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40% of Americans are watching videos online daily. Of the folks who are watching videos, it’s estimated that 95% of them retain...
6 min read
When it comes to healthcare practices, we may not think of applying customer service best practices. However, shifting to...
5 min read
If you’re keeping up with healthcare security news, then you’re likely aware of the ongoing cybersecurity threats in the...