Improving Patient Care With Automated Insurance Verification

A quick search will show you that there’s lots of advice out there telling patients how to find a new dentist. Among the top tips are finding a dentist with strong recommendations based on patient satisfaction, finding a dentist with modern tech tools that improve both care and efficiency, and finding a dentist who can clearly communicate about treatments, care, and coverage. What if meeting all of those needs also came in a solution that benefited your practice as well as your patients? Automated dental insurance verification can do just that.

Quick Links

• What is Automated Dental Insurance Verification?
• How Automated Dental Insurance Benefits Your Practice 
• How Automated Dental Insurance Verification Can Improve Patient Care

What is Automated Dental Insurance Verification?

One of the most time consuming and important tasks in a dental office is dental insurance verification. It’s vital to ensure patient treatments and procedures are covered, but the manual process of verifying insurance requires paperwork and considerable time on the phone with both patients and providers to verify an individual patient’s benefits

In contrast, automated dental insurance verification speeds up the process by returning benefit checks for every patient on your schedule all at one time. By connecting with over 2,100 insurance providers directly, automated insurance verification ensures you have the most up-to-date benefit information allowing you to provide coverage information for the care your patients need.

How Automated Dental Insurance Benefits Your Practice

Imagine if we gave you a new team member– a person who could provide 20-30 hours of administrative support and customer service in your dental practice. If you’re like most busy dentists or practice managers, you’ve already got a list of tasks, overdue or deprioritized, ready to go. For many, the most notable benefit of automated insurance verification is the amount of time it can help free up for your existing staff to complete other necessary tasks.

In addition to improving staff efficiency, automated insurance verification can also improve the revenue cycle. First, you’ve got a firmer grasp on patient coverage meaning your staff spends less time adjusting and / or chasing down payments, but with added error identification, the payments process is streamlined meaning you get higher case acceptance rates.

Finally, when it comes to growing your practice, finding revenue opportunities is crucial. Automated insurance verification can help you identify remaining unused benefits so you can schedule treatments and maximize your patient’s coverage.

That said, while these benefits are pretty great for your practice, it’s also about the benefits automated insurance verification can provide for your patients.

How Automated Dental Insurance Verification Can Improve Patient Care

As noted above, one of the biggest benefits, and most noticeable for your staff is the amount of time it can free up for your administrative staff. That shift is noticed by patients as well. With more time to address patient needs, customer service improves and that level of service improves both patient experience and patient loyalty.

Additionally, patient satisfaction improves when patients understand exactly what is financially expected of them when it comes to healthcare costs. More and more Americans are struggling to afford healthcare, even preventative care. Automated dental insurance verification means you, and your patients, know well in advance what’s covered, what treatments and procedures are available to them and how those costs will be covered.

Not only do your patients understand their financial obligations, but they can also maximize their benefits by fully understanding what’s covered and unscheduled. This means, for many, better preventative care, improving overall health and decreasing medical bills, and healthcare visits overall. Not only might this help alleviate current dental concerns, but it can help reduce long-term healthcare costs. Helping your patients get the care they need and deserve can also help improve patient satisfaction and loyalty.

As dentists and practice managers, you’re always striving to find ways to improve the dental practice experience for your patients and improve the efficiency of your staff. Automated insurance verification can help provide both.

With one software solution, you can improve your dental practice experience for everyone. If you’re ready to see how, book a demo with the iCoreConnect team and see why they’ve garnered over 90 association recommendations for their healthcare workflow solutions.